Have you experienced meeting someone or calling someone only to discover that you have pronounced the person’s name incorrectly? It can easily be embarrassing, but Exchange UM can help us with this!
If you integrate Exchange Unified Messaging with OCS or LYNC, you get a lot, but a neat little feature that many people may not think about is the option to listen to how a name should be pronounced before contacting the person. This can be particularly helpful if you have to dialogue with people who have unusual or difficult names. Then it is impressive if you have perfect pronunciation.
The way Exchange UM helps us here is by giving us the ability to play back the name that the person entered himself when he first set up his voice mailbox
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